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Asset Disposal (Wipe/Surplus)

Receiving Procedure (30 day hold)​

  1. When a device comes in we create a ticket and apply a 30 day hold on the ticket.
  2. Print the ticket detail and tape to the device
  3. Put the device on the shelf labeled 30 DAY HOLD
important

We apply a 30 day hold to give users a chance to let us know and data needs to be recovered, DO NOT reimage or surplus before this has happened.

Once that 30 day hold has completed, we will either reimage the device and put back in stock or proceed to surplus. Use the criteria below to make this determination:

  • Item is capable of running latest OS's (generally 7 years or newer)
    AND
  • Item is in good shape (no visible damage)
tip

Use the asset tag to determine the model year (the 3rd and 4th numbers represent the year it was added to inventory), tamu asset tag

If the device meets BOTH of these proceed to redeployment, otherwise device will be submitted for surplus.

Operating System Wipe Procedures​

Android​

  1. Tap the Settings icon from your home screen or app drawer
  2. Scroll down and tap System
  3. Tap Reset options
  4. Select Erase all data (factory reset)
  5. Tap Erase all data again

iOS​

  1. On a Mac device, search for an application called Apple Configurator and open it (This is installed on all of the student computers)
    Apple Options
  2. Once open, connect the iPad to the Mac
  3. Click on the iPad and go to Actions --> Advanced --> Erase All Content and Settings to erase an iPad
  4. To restore an iPad, go to Actions --> Restore

macOS​

  1. Press and hold the power button on the Mac and it will boot up the recovery menu
  2. Click Options, then click Continue
  3. Select Disk Utility and Continue
  4. On the side bar, select the internal volume listed (may show as Macintosh HD) and select Erase Apple - Erase
  5. It will ask if you're sure you want to erase this Mac, click Erase Mac and Restart

Linux​

  1. Physically remove the Hard Drive or SSD if possible
  2. Use the hirens bootdisk and run the Wipe Hard Drive Tool

Windows​

  1. Physically remove the Hard Drive or SSD if possible
  2. Use the hirens bootdisk and run the Wipe Hard Drive Tool

Surplus Procedure​

  1. Confirm all data has been wiped
  2. Delete object from AD, MECM, JAMF, Sassafras, etc.
  3. Place device on designated rack
  4. Submit list to PVFA buisness office (monthly)
  5. Once TDP has been received schedule trip to physically deliver devices to Surplus on Agronomy Road