Printing Procedures

• PVFA IT is responsible for toner supply and replenishment only.

XDA Low Paper Alert

Handling the Ticket

When an automated low paper ticket is received from XDA_Kyle Office Products in TeamDynamix, the following steps must be taken:

1. Open the ticket in TeamDynamix.
2. Add the following message as a note only:

   Closing ticket. TSPVFA does not provide or replace printer paper; we only supply/replenish toner.

3. Cancel the ticket.

tip

These tickets are generated automatically by XDA_Kyle Office Products and are not submitted by end users. No additional follow-up or communication is required after cancelling the ticket.

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